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General
All arrangements are made subject to the following conditions and the signature of the person on the booking form confirms that he or she accepts and agrees to be bound by these conditions.
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Contract
The contract shall be between the Client and the Owners.
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Amenities
The use of amenities is entirely at the user's risk and no responsibility can be accepted for injury and loss or damage to users or visitors' belongings.
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Personal Belongings
Baggage and personal belongings are at the clients risk at all times.
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Motor Vehicles
No responsibility can be accepted for loss or damage to any vehicle or its belongings. Although there is no speed limit enforceable on site, we ask that you drive carefully and at a suitably slow speed.
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Party Size
For safety and insurance purposes, the maximum number of persons per pitch or accommodation, as stated on the booking form, must not be exceeded. Should it become apparent that your party exceeds the maximum capacity of the accommodation or camping pitch you have booked, we reserve the right to refuse you access to the accommodation or camping pitch booked. In such a case, we will not to refund the cost of your stay.
To ensure the undisturbed peace and quiet of residents all peddling of goods or services, begging or collecting of money, distribution of leaflets, papers or samples, any sale, or collecting of signatures for petitions is strictly prohibited.
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Pets
Dogs/Pets are NOT allowed on the campsite.
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Maintenance
There is a no-smoking policy in force in all communal areas of the campsite. Where smoking is permissible, all wrappings and cigarette butts must be disposed of appropriately and certainly not left on the ground. Disposing of used water on the ground is not allowed. Used water is to be emptied into the appropriate receptacle provided by the campsite for this purpose. Household waste, or waste of any kind including paper, should be placed in the bins situated at the designated area. For recycling, there are relevant containers also. It is strictly prohibited to flush away nappies, sanitary towels, newspaper or any material that may block the pipes. It is prohibited to hammer nails into trees, cut branches, or plant anything. Hanging out laundry is allowed on the rotary line provided. It must never be hung from trees.
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Alterations & Cancellations by the Owner
Though it is unlikely that any changes will have to be made to confirmation arrangements, it can happen and you will be advised at the earliest possible date. If for any reason beyond the Owner’s control they are unable to provide you with the accommodation you have booked, the Owners reserve the right to cancel the booking and refund the amount paid to them.
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Cooling-off period
The cooling-off period stipulated in section L. 221-28 12° of the French Consumer Code (Code de la Consommation) does not apply to the provision of accommodation, transport, hospitality and leisure services supplied on a fixed date or at fixed intervals.
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Complaints
Complaints and suggestions are to be addressed to the Owners. They should be as detailed as possible and concerning relatively recent incidents.
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Initial Payment
Initial contact shall be made by the client using the website “enquiry form” or through the booking agents. A non-refundable deposit is required to secure and confirm a reservation. Provisional telephone bookings will be held for 7 days until the deposit is received. For reservations made less than 7 days in advance, payment in full is required at the time of booking.
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Balance Payment
The outstanding balance is payable to the Owners 1 week prior to arrival. In default of the receipt of the balance the Owners reserve the right to cancel the booking. The initial deposit is non-refundable. We particularly recommend that the Hirer take out a suitable holiday insurance & cancellation policy. Tourist tax will be included in this payment.
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Cancellation Fees & Alterations
Period Before Arrival |
1-7 days |
8-28 |
28+ days |
Cancellation % of total cost of holiday or loss of deposit (whichever is the greater) |
100% |
50% |
deposit |
There are no booking fees or no alteration charges.
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Arrival/Departure Times
Mobile home rental arrivals are from 3pm to 9pm on the day of arrival and must be vacated by 11am on the day of departure. Please respect these times in order to allow for thorough cleaning of your accommodation for incoming guests. Should the Client not arrive on the agreed date, the Owner will retain all payments received and reserves the right to re-let the accommodation.
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Breakages/Final Cleaning
The Owners appreciate that breakages can and do happen. We trust that you and your party will treat the holiday home with respect and inform us immediately of any breakages or accidents. The Owners reserve the right to charge for breakages if they have not been made aware of them and asks that the mobile home is left, as far as possible, in a tidy condition.
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Pets
Pets are NOT permitted in the mobile home or on site.